Privacy Policy

This Privacy Policy describes how TressFold (https://tressfold.shop), owned by UnicornKart LLC (United States) and operated in India by Unicornkart, collects, uses, and protects your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you browse or place an order for a TressFold hair wrap, we collect the personal data required to process and fulfill your order:

• Contact & Delivery Details: Full name, shipping destination address, billing address, email address, and mobile phone number for order updates.
• Payment Transaction Data: Transaction reference IDs and payment statuses processed via certified, encrypted payment gateway partners. We do not store raw card numbers, CVVs, or bank passwords on our servers.
• Device & Usage Information: IP address, browser type, device information, and interaction records collected via standard website cookies to enhance your browsing experience.

2. How We Use Your Information

We use your information strictly for legitimate business and fulfillment purposes:

• Processing, packaging, and dispatching your TressFold hair towel wrap orders.
• Sending automated transaction confirmations, invoice receipts, and real-time courier tracking links via SMS and email.
• Providing prompt customer support, handling color inquiries, and managing replacements or refunds.
• Detecting and preventing fraudulent transactions to safeguard store security.
• Improving website navigation, product descriptions, and mobile performance.

3. Information Sharing & Third Parties

We value your privacy and never sell, rent, or trade your personal data. Your details are shared solely with authorized third-party service providers essential for day-to-day operations:

• Courier & Logistics Partners: Reputable delivery networks (including Bluedart, Delhivery, XpressBees, Ekart, and Shadowfax) to deliver parcels directly to your doorstep.
• Payment Aggregators: PCI-DSS compliant payment gateways ensuring secure, encrypted digital transactions (UPI, Credit/Debit Cards, NetBanking).
• Statutory Authorities: Where disclosure is necessary to comply with applicable legal obligations, court orders, or regulations.

4. Cookies & Data Security

Our website utilizes session and preference cookies to preserve items in your cart and remember your selected product variants. We maintain robust 256-bit SSL encryption across https://tressfold.shop to keep your personal data strictly encrypted during transmission.

5. Your Rights & Access

You have the right to request access to the personal data we hold about you, or request its rectification or deletion. For any privacy queries or data requests, please write to us at contact-us@tressfold.shop.